PUBLIC OFFER AFREEMENT
Moscow «20» September 2023
1. GENERAL PROVISIONS
1.1. In accordance with Article 437 of the Civil Code of the Russian Federation (hereinafter referred to as the "Civil Code of the Russian Federation"), this document is a public offer (hereinafter referred to as the "Offer").
The Offer is an official offer of an Individual Entrepreneur Kamilina Lanna Valeryevna (OGRNIP 311774601700446 TIN 507900802772), hereinafter referred to as the "Contractor", on the one hand,
in with respect to an individual, hereinafter referred to as the "Customer", on the other hand, who intends to conclude a contract with the contractor on the conditions specified below.
1.2. The full and unconditional acceptance of this public offer is the Customer's payment for the services offered in the manner specified in this Agreement and /or the performance of any actual actions to register for the services of the Contractor by virtue of Clause 3 of Article 438 of the Civil Code of the Russian Federation.
1.3. Acceptance of the offer means that the Customer agrees with all the provisions of this Offer, and is equivalent to the conclusion of a written Contract for the provision of services with the Contractor.
1.4. The services are provided on the terms defined in this offer, which is freely available on the Internet at: https:/lannakamilina.moscow/
1.5. The choice of services, the place, date and time of their execution, as well as registration of an entry for receiving Services is made by the Customer independently on the Contractor's website https:/lannakamilina.moscow/
1.6. When making an entry on the website, the Customer must confirm the data of his entry by clicking on the link received to his email address or SMS code received on the phone.
1.7. The Contractor has the right to change or supplement these Terms at any time. The current version is always available on the Contractor's website at: https:/lannakamilina.moscow/
2. SUBJECT OF THE CONTRACT
2.1. The Contractor undertakes to provide Services to the Customer in accordance with the terms of this Offer Agreement, and the Customer undertakes to pay for the provision of Services according to the invoice at prices published in the form of a price list on the Contractor's Website.
2.2. The Contractor provides the following types of services to the Customer:
- nail services: manicure, pedicure, nail polish, gel polish, nail polish and gel polish, spa treatments for hands and feet,
- hairdressing services: hair styling,
- aesthetic services: shape, correction, coloring of eyelashes and eyebrows, makeup,
- spa treatments: relaxation sessions for the body (body massage).
2.3. All services provided under this Agreement are household and are exclusively aesthetic and hygienic in nature.
2.4. The Contractor's services are provided to Customers on the territory of the hotel or other site offered by the Customer in the field of the service entry issued on the Contractor's website.
2.5. The Contractor provides services as needed and in accordance with the Customer's record.
2.6. The Contractor has the right to change the Price List, the terms of this public offer and the annexes to the public offer without prior consent from the Customer, while ensuring that the changes to the terms are published in a place publicly accessible for familiarization with these documents on the Contractor's website, at least one day before their entry into force.
3 THE PROCEDURE FOR THE PROVISION OF SERVICES AND THE PROCEDURE FOR SETTLEMENTS
3.1. The Customer is obliged to accept and pay for the Contractor's services in accordance with the terms of this Offer Agreement by registering and creating an Order on the Contractor's website at: https:/lannakamilina.moscow/
3.3. When registering an Order, the Customer must provide their personal data:
3.3.1. Last name, First Name;
3.3.2. Contact phone number;
3.3.3 The actual address where the service will be rendered;
3.3.4. E-mail address (e-mail) if available.
3.4. The registration procedure provides for the need to provide the Customer's personal data, without which the provision of Services by the Contractor of its obligations under this Offer Agreement is impossible.
3.5. In the process of rendering Services, the Contractor processes the Customer's personal data in accordance with the current legislation of the Russian Federation.
3.6. By registering an Order, the Customer is fully responsible for the completeness and reliability of the entered registration data and confirms that all actions that will be performed using this data to fulfill the terms of this Offer Agreement are performed by him personally with his consent.
3.7. Based on the Registered order, the Contractor's dispatcher can contact the Customer (by phone to the number specified in the registration form or through the What's app messaging applications) to clarify the list of works, consulting on the cost and duration of the Order, specifies the date and time of the provision of services. If necessary, the Contractor adjusts the Order according to the Customer's requirements.
3.8. The Customer is obliged to notify the Contractor in writing (and orally) about the special requirements for the services provided to him, in the column "Comments to the order" when placing an order on the Contractor's website.
3.9. Before rendering the service, the Customer must notify the Contractor about individual characteristics, diseases, intolerance to any substances or functional effects, allergic reactions, etc., which can lead to inadequate (painful) reactions of the body to the service provided.
3.10. The Contractor begins to fulfill its obligations under this Offer Agreement within the time specified in the Order. If the provision of Services by the Contractor on the date and time specified in the Order is not possible, the Contractor notifies the Customer about it no later than 3 (three) hours before the scheduled time of work. The new date and time of the provision of Services are agreed with the Customer additionally. If it is not possible to agree on a new date and time for the provision of services by the Contractor, the Contractor returns the cost of the paid service in full.
3.11. The Contractor begins to fulfill its obligations under this agreement, the Customer has the right at any time before the start of the provision of the service to him to unilaterally refuse to perform this Agreement and conduct the paid service, at the same time, if the service is refused day by day, payment for the paid service is not refunded and the possibility of transferring the Recording to the same day is not guaranteed. In case of refusal of the Service on the eve of the day of rendering services, the possibility of transferring the record to another time is decided with each Customer individually, the amount for the paid service is credited to the Customer's deposit account with subsequent write-off when the service is actually rendered in order to fulfill the terms of the Contract.
3.12. The start and end time of the provision of services is the time set in the Customer's record.
3.13. In case of the Customer's non-appearance by the time of the beginning of the provision of the service set in the Customer's record, the Contractor has the right to withhold the full cost of the services paid by the Customer by canceling the record, or to transfer the Customer's Record to another time or day at its discretion, or cancel if it is not possible to provide the service to the Customer in the time remaining until the end of the services set in the customer's record possible.
3.14. If the Customer needs additional services, the Contractor has the right to provide them to the Customer if the master has free time. The Customer undertakes to pay for such services additionally according to the Price List.
4. RIGHTS AND OBLIGATIONS OF THE CONTRACTOR
4.1. From the moment of conclusion of this Agreement, to perform the Services ordered by the Customer in full, in accordance with the terms of this agreement and the current legislation, provided that payment for the Contractor's services is received from the Customer.
4.2. The Contractor is not responsible for the Customer's property and is not responsible for its safety, and also is not responsible for the actions of third parties in relation to this property, both during the provision of services and after their termination.
4.3. The Performer has the right to refuse to provide services to the following persons: those who are under the influence of drugs or alcohol; those who use obscene language; those who violate the rules of conduct in public places; persons whose behavior offends the honor and dignity of the Performer and other guests; those who have damaged the Performer's property; persons who have financial debts to the Performer, as well as refuse for other reasons that prevent proper provision of Services through the fault of the Custome.
4.4. The Contractor undertakes to process the customer's personal data and ensure their confidentiality in accordance with the procedure established by the current legislation.
5. RIGHTS AND OBLIGATIONS OF THE CUSTOMER
5.1. The Customer undertakes to:
5.1.1. Comply with the requirements related to the provision of Services established by this Offer Agreement.
5.1.2. Be present at the appointed date and time specified in the Order at the address of the provision of Services and provide the Contractor's representative with the opportunity to proceed with the execution of the Order.
5.1.3. Provide reliable information necessary for the provision of Services by the Contractor's representative according to the Order.
5.1.4. To compensate the Contractor in full for the damage caused to the Contractor's property and/or equipment due to the fault of the Customer.
5.2 The customer has the right to:
5.2.1. Receive Services in accordance with the terms of this Offer Agreement.
5.2.2. To receive the necessary and reliable information about the work of the contractor and the Services provided by him
5.2.3. Send the Contractor your opinions, suggestions and recommendations on each type of Services provided.
5.2.4. Require the Contractor to fulfill the obligations under the Offer Agreement within the time specified in the Order and with proper quality.
5.2.5. In case of a refund by the Contractor to the Customer, the Customer undertakes to fill out a form on the Contractor's website, indicating the necessary information for a refund. Based on the received application of the Customer, the Contractor, within 10 (Ten) calendar days, transfers funds to the specified details in the Customer's application.
6. RESPONSIBILITY OF THE PARTIES
6.1 In case of non-payment by the Customer of the amounts within the terms stipulated by this Agreement, the Contractor has the right to unilaterally suspend the provision of services under this Agreement.
6.2. The Contractor is not responsible for the inability to execute the Order for reasons beyond the Contractor's control (clause 3.3. of the Offer Agreement).
6.3. The Contractor shall not be liable for damage caused to the Customer in case of improper fulfillment by the Customer of obligations under this Offer Agreement and/or in case of violation of the Contractor's requirements.
6.4. Without contradicting the above, the Parties are released from liability for non-fulfillment or improper fulfillment of their obligations under this Agreement, if the non-fulfillment or improper fulfillment of obligations occurred due to the occurrence of force majeure (force majeure), that is, extraordinary and unavoidable circumstances under these conditions that arose against the will and desire of the Parties, which they could not have foreseen and avoided. Such circumstances include: fires, floods, earthquakes and other natural disasters, technological disasters, epidemics, military actions, lack of electricity, strikes, civil unrest, riots, any other circumstances, not limited to overstayed, which may affect the fulfillment of the Contract by the contractor of the offer, as well as unforeseen and unavoidable events of an extraordinary nature by the Parties if these circumstances were not the result of the guilty actions of the Party, and directly affected the performance of this Agreement.
6.5. The Party affected by force majeure circumstances is obliged to notify the other Party as soon as possible, if necessary, providing appropriate confirmation of the existence of such circumstances.
6.6. In the event of improper performance of the Contract of the Offer by one of the Parties, which entailed adverse consequences for the other party, liability occurs in accordance with the current legislation of the Russian Federation.
6.7. All disputes and disagreements are resolved through negotiations between the Parties. If disputes and disagreements cannot be settled through negotiations, and if agreement is not reached between the Parties, the dispute is referred to the Arbitration Court at the location of the Defendant.
7.TERM OF VALIDITY, MODIFICATION, TERMINATION OF THE OFFER AGREEMENT
7.1. The offer Agreement comes into force from the moment specified in clause 1.2. of this offer.
7.2. If the Contractor makes changes to the offer, such changes come into force from the moment they are published on the Contractor's Website. These changes do not release the Customer from fulfilling his obligations to pay for the Services performed by the contractor.
7.3. The Customer, each time making a new order, accepts the terms of the current Offer Agreement for the date and time of the provision of Services. In the case when the Order was registered before the terms of the Offer Agreement were changed, the works are performed on the terms and according to the Price List published on the Contractor's Website, which were valid at the time of Order registration.
7.4. The parties have agreed that correspondence by sending requests and responses to email addresses and/or messaging applications (What's app) The Customer and the Contractor provided by the parties is appropriate and has legal force for the implementation and coordination of issues within the framework of the provision of services under this Agreement.
8. Legal addresses, bank details and signatures of the parties
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________________/ L.V.Kamilina /
M.P. |